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1. General Provisions

CruiseVacationsHub is a third-party cruise booking service owned by Dream World Network LLC and operating as/dba CruiseVacationsHub. We are not directly affiliated with, owned by, or agents of any cruise line or provider.

By booking a cruise with CruiseVacationsHub, you agree to be bound by these Terms and Conditions, which govern your relationship with CruiseVacationsHub and its affiliates. These terms apply to all bookings made through our website, mobile app, or authorized representatives. Please read them carefully before confirming your reservation.

By booking a cruise with CruiseVacationsHub, you agree to be bound by these Terms and Conditions, which govern your relationship with CruiseVacationsHub and its affiliates. These terms apply to all bookings made through our website, mobile app, or authorized representatives. Please read them carefully before confirming your reservation.

All bookings are subject to the terms, conditions, policies, and contracts of the respective cruise operators.

2. Booking and Payment

  • Reservations: All bookings are subject to availability and confirmation by CruiseVacationsHub and the selected cruise line. A booking is confirmed only upon receipt of a booking ID and confirmation email.
  • Payments: Full or partial payment may be required at the time of booking, depending on the cruise line’s policy. Payments must be made via approved methods (credit/debit card, bank transfer, or CruiseVacationsHub account credit).
  • Pricing: All prices are quoted in USD unless otherwise stated and are subject to change until full payment is received. Prices include only the services explicitly listed in your booking confirmation.

3. Cancellations and Refunds

Cancellations and refunds are governed by the CruiseVacationsHub Refund Policy (available on our website). Key points include:

  • Guest-initiated cancellations may incur fees or result in Future Cruise Credits (FCC) based on the timing of the cancellation.
  • CruiseVacationsHub or cruise line cancellations entitle you to a full refund or FCC, as outlined in the Refund Policy.
  • No refunds apply for no-shows, incomplete travel, or early disembarkation.

4. Travel Documentation

You are responsible for ensuring all travel documents (passports, visas, vaccination records, etc.) are valid and meet the requirements of the cruise line and destination countries. CruiseVacationsHub is not liable for denied boarding or entry due to incomplete or invalid documentation.

5. Health and Safety

  • Health Requirements: You must comply with all health protocols mandated by CruiseVacationsHub, the cruise line, or destination authorities, including vaccinations, testing, or mask requirements.
  • Medical Conditions: You must disclose any medical conditions or special needs at the time of booking. CruiseVacationsHub and the cruise line reserve the right to refuse boarding if your condition poses a safety risk.
  • Safety Protocols: You agree to follow all onboard safety instructions, including emergency drills and crew directives.

6. Liability and Limitations

  • CruiseVacationsHub’s Role: CruiseVacationsHub acts as an intermediary between you and the cruise line. We are not liable for acts, omissions, or failures of the cruise line or third-party service providers (e.g., shore excursion operators).
  • Force Majeure: CruiseVacationsHub is not liable for delays, cancellations, or disruptions due to events beyond our control, including but not limited to natural disasters, political unrest, or mechanical failures.
  • Limitation of Liability: CruiseVacationsHub’s liability for any claim (e.g., loss, injury, or delay) is limited to the amount paid for the cruise fare, subject to applicable law.

7. Conduct and Compliance

You agree to comply with all cruise line rules, including dress codes, smoking policies, and prohibitions on illegal activities. CruiseVacationsHub or the cruise line may remove you from the vessel without refund for non-compliance or disruptive behavior.

8. Shore Excursions and Third-Party Services

Shore excursions and other third-party services booked through CruiseVacationsHub are subject to the terms and conditions of the respective providers. CruiseVacationsHub is not responsible for the performance, safety, or cancellation of these services.

9. Privacy and Data

CruiseVacationsHub collects and processes personal information in accordance with our Privacy Policy (available on our website). By booking, you consent to the use of your data for booking management, customer service, and compliance with legal obligations.

10. Dispute Resolution and Jurisdiction

  • Disputes: Any disputes must be raised in writing within 21 days of your cruise departure. We will attempt to resolve disputes amicably through our customer service team.
  • Arbitration: Unresolved disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
  • Governing Law: These Terms and Conditions are governed by the laws of the State of Florida, USA, without regard to conflict of law principles.
  • Jurisdiction: Any legal action not subject to arbitration will be filed exclusively in the state or federal courts of Miami-Dade County, Florida.

11. Amendments

CruiseVacationsHub reserves the right to update these Terms and Conditions at any time. The version in effect at the time of your booking applies. Updated terms will be posted on our website.

12. Contact Information

For questions or assistance, contact us at:

  • Email: support@CruiseVacationsHub.com
  • Phone: +1 (888) 319-3824 (24/7 helpline)
  • Website: www.CruiseVacationsHub.com

By booking with CruiseVacationsHub, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

+1 (888) 319-3824